Frequently asked questions about ebooks

Will you tell me how to download the ebook?

Yes, when you order the book, you'll be presented immediately with a Download Page, with step-by-step instructions for downloading. It's very easy.


How long does an ebook take to download?

The file size of an ebook is 3 to 5 megabytes. With a high-speed connection, that takes less than 30 seconds to download. With a dial-up connection, it takes up to 15 minutes.


Do I need to be concerned about a computer virus or anything?

Absolutely not. My ebooks have been triple-checked to make sure they're completely safe, virus-free, and spyware free.


How do I read the ebook?

With a free software program called Adobe Reader. Virtually all computers come with Adobe Reader already installed, so you almost certainly have it. And if you don't, you'll be able to download it for free when you download your ebooks.


Do I have to come back to your website to read the ebook?

No, you'll save the ebook onto your own hard drive, on your own computer. Then you'll always have it and can read it whenever you want.


Can I print the ebook if I want to?

Yes, you can print the entire book or just the pages you're interested in.


If I have any trouble downloading, will you help me?

Yes, just email me at author@yourpurebredpuppy.com if you have any problems at all. And if it turns out that you have a very unusual computer that just can't do a download, I offer a 100% money back guarantee, so there's no risk.

Satisfaction guaranteed